Simple QR-Code Reporting
Operators scan an equipment QR code to complete prestart checks and report faults quickly.
Managed service
EquipAssure
Managed Equipment Fault Reporting & Performance Monitoring
EquipAssure is a managed equipment fault reporting and performance monitoring service designed to improve equipment reliability, operational safety and supplier accountability.
Using a simple QR-code-based reporting system, equipment operators can complete prestart inspections and report faults directly from their mobile devices.
The service supports a wide range of equipment, including forklifts, reach trucks, light towers, generators and other hired or site-operated assets.
EPC Solutions manages the fault reporting process, coordinates notifications, tracks outstanding corrective actions and provides regular equipment performance analysis and reporting.
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Key Service Features
Multiple Equipment Types
A single reporting solution covering forklifts, reach trucks, light towers, generators and other equipment.
Automated Notifications
Fault notifications and scheduled summary reports distributed to equipment suppliers and relevant management personnel.
Managed Fault Tracking
Centralised tracking of reported faults, outstanding repairs, rectification times, corrective actions, out-of-service status and downtime, with EPC following up repairs and corrective actions as part of the service.
Performance Monitoring
Regular reporting on equipment availability, recurring faults, repair performance and supplier contractual KPIs.
Safety-Focused Reporting
Incorporates critical equipment safety checks, including forklift Pedestrian Detection Systems (PDS/iTag), with escalation of reported failures.
Supplier Independence
Provides consistent fault reporting and performance monitoring regardless of the equipment hire or maintenance provider.
Equipment covered
- Forklifts
- Reach trucks
- Light towers
- Generators
- Other equipment
Why EquipAssure?
Equipment fault reporting is only effective when reported issues are followed through to resolution.
EquipAssure combines simple digital reporting with an independently managed service, providing clients with greater visibility of equipment faults, improved maintenance accountability and reliable information to assess supplier performance.
The service can be implemented quickly using our existing platform, without clients needing to purchase or manage a standalone software system.